Privacy Policy
Last Updated: 22 Dec 2025
At RhinestoneX, your privacy matters to us. We want you to shop with confidence, knowing that your personal information is handled responsibly, securely, and transparently. This Privacy Policy explains how we collect, use, store, and protect your data when you browse our store or place an order. By using our website, you agree to the practices described below.
1. About Our Business
RhinestoneX is owned and operated by ISB & CO. Limited, a UK-registered company. We offer high-quality leather jackets, belts, rhinestone belts, wallets, bags, and printed apparel. Our store is powered by Shopify’s secure e-commerce system, which helps us manage your information safely.
For the purposes of this policy, our business address is 4 Abraham Way, Bordon, England, GU35 0FU.
2. Information We Collect
When you visit our website or place an order, we collect certain information:
Device Data:
We collect basic information about your device, such as your IP address, browser type, time zone, and browsing activity. This data helps us improve our website’s functionality and your shopping experience.
Order Information:
When you purchase from us, we collect your name, billing and shipping details, email address, and phone number. This information is used to fulfill your order and keep you informed throughout the process.
Cookies & Tracking:
We use cookies and similar technologies to understand your browsing behavior on our website. You can learn more about Shopify’s cookie practices here.
3. How We Use Your Information
Your data is used only for legitimate business purposes. This means:
Fulfilling Orders:
Your order information is essential for processing your purchase, sending confirmations and receipts, and keeping you updated on your order status.
Website Improvement:
Device data is analyzed to understand customer behavior, which allows us to enhance our website’s performance and usability.
Targeted Communication:
We may use your information to deliver targeted advertising or marketing communications that align with your interests. You can opt-out of these communications at any time.
We also use your information to detect fraudulent activity, analyze store performance, optimize product offerings, and ensure a smooth browsing experience.
4. Sharing Your Information
We may share parts of your information with trusted partners who assist in delivering your order or running our store efficiently. This includes:
Shopify & Shipping Carriers:
Your order information is shared with Shopify and Shipping Carriers to fulfill purchases, deliver at your door step and manage our online store.
Third-Party Service Providers:
Third-party apps that support order management, inventory, fraud detection, analytics, or store functionality. These partners receive only the information required to complete their service. They are not allowed to use your data for any other purpose.
Legal Compliance:
We may also share information if required by law or if necessary to protect our rights or comply with regulatory requirements.
5. Cookies and Tracking Technologies
RhinestoneX uses cookies to provide a better browsing experience. Cookies help us remember items in your cart, understand which pages you visit, and improve overall store performance. Facebook Pixel also uses cookies to track ad performance and customer behavior.
You can choose to disable cookies through your browser settings, though doing so may affect certain website features.
6. Data Retention
We keep customer information for as long as necessary to fulfill your order, comply with legal obligations, maintain business records, and support customer service requests. If you wish to have your data removed, you may contact us at any time.
7. Protecting Your Information
We rely on Shopify’s certified, secure platform to store customer data. Shopify uses industry-standard security measures, encryption, firewalls, and restricted access to ensure your information remains safe. We also take internal precautions, limiting data access only to essential team members.
Although no online system is fully immune to risks, we take strong and reasonable steps to safeguard your information
8. Updates to This Privacy Policy
We may update this Privacy Policy as our store grows, as laws change, or as new technologies become available. Any updates will be posted on this page with an updated revision date. We encourage you to review it periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions about this Privacy Policy, please don't hesitate to contact us at support@rhinestonex.com or +44 7300 612099.