Shipping Policy
Last Updated: 22 Dec 2025
Thank you for choosing RhinestoneX for your premium leather goods and fashion accessories! Here, we are committed to providing fast, reliable, and secure shipping to customers worldwide. Whether you are ordering a genuine leather jacket, a rhinestone belt, a leather bag, or a printed T-shirt, we want your items to arrive safely and on time.
This Shipping Policy explains how we handle shipping, delivery times, tracking, and other important details.
1. Shipping Destinations
Our goal is to deliver your order quickly and safely, no matter where you are. We ship to customers across multiple regions. We currently ship to the following regions:
United States & Canada: Fast delivery from our U.S. warehouses ensures your order reaches you quickly.
United Kingdom: Enjoy seamless shipping with reliable tracking straight to your door.
Europe: We deliver to major European countries with careful handling and efficient service.
Australia & New Zealand: Our international shipping ensures your RhinestoneX items arrive safely, even down under.
UAE & KSA: Our fashion is rich in culture and we are prepared to deliver at your doorstep in both UAE & KSA.
For countries not listed, please contact our customer support team at
support@rhinestonex.com. We are happy to assist with international shipping inquiries and provide estimated delivery times.
2. Speedy Order Processing
We understand your eagerness to experience the luxury of leather. That's why we prioritize fast and efficient order processing. Once you place your order, our team meticulously verifies all details to ensure flawless fulfillment.
3. Processing Time
All orders are processed within 3–5 business days after payment confirmation. During peak seasons or promotional periods, processing times may be slightly longer. Customers will be notified if there are any delays.
Once your order is shipped, you will receive a confirmation email with your tracking number and estimated delivery date.
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package on the carrier’s website.
If you do not receive tracking information within 2 business days after your order has been shipped, please contact support@rhinestonex.com or call at +44 7300 612099, and we will assist you promptly.
5. Shipping Options for Every Need
We partner with trusted carriers to ensure your orders arrive safely and promptly (FedEx, UPS, DHL, Royal Mail etc). Various shipping methods tailored to your needs:
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Free Standard Shipping: Enjoy complimentary shipping on all orders within the US & UK. Your Leather Jackets will arrive within 12-18 business days, perfect for those who appreciate the anticipation.
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Expedited Shipping: Need your new leather jacket for a special occasion sooner? Opt for expedited shipping at a flat rate of $24.99. We'll ensure your order arrives within 08-12 business days, so you look your best in time.
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International Shipping: We cater to leather enthusiasts worldwide! International shipping options are available at checkout, with delivery times and costs varying by location.
All orders include tracking information so you can monitor your package from our warehouse to your doorstep.
6. Delivery Times
Estimated delivery times vary by destination and shipping method:
|
Region |
Estimated Delivery Time |
|
USA |
5–10 business days |
|
UK |
3–7 business days |
|
Europe |
7–14 business days |
|
Australia |
10–14 business days |
Please note that these are estimates. Delays may occur due to customs clearance, weather, carrier issues, or unforeseen circumstances. RhinestoneX is not responsible for delays caused by third-party shipping carriers.
7. Lost, Damaged, or Delayed Packages
If your package is lost, damaged, or delayed, please contact us immediately at support@rhinestonex.com or call +44 7300 612099. We will work with the shipping carrier to investigate and provide a suitable solution, including replacement or refund when applicable.
Please retain all packaging and documentation if your order arrives damaged, as this is required for claims with the carrier.
8. Multiple Shipments
Some orders may be split into multiple shipments depending on product availability and warehouse locations. In such cases, you will receive separate tracking numbers for each shipment.
9. Important Shipping Information
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Customs & Duties: Please note that any customs duties or taxes imposed by your country are the responsibility of the customer.
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Delivery Responsibility: Once your order leaves our warehouse, the shipping carrier assumes responsibility. In case of damage during transit, please contact the carrier directly.
10. Questions? We're Here to Help!
Our goal is to make your shopping experience smooth and worry-free. If you have any questions about shipping, delivery times, or tracking, feel free to reach out at support@rhinestonex.com or +44 7300 612099, and our support team will respond as soon as possible.
We are happy to assist you and ensure your RhinestoneX products arrive safely and on time.