Shipping Policy

At RhinestoneX, we take great care in processing and preparing your orders to ensure everything is just right before shipping. Our goal is to deliver a smooth and satisfying experience from the moment you place your order to the moment it arrives at your door.

Timely Deliveries

We’re proud to have a strong track record of delivering orders on time—both locally and internationally. However, please note that delays may occasionally occur due to circumstances beyond our control, such as:

• Holiday rushes

• High order volumes

• Severe weather conditions

• Carrier delays

• Other unforeseen disruptions

We appreciate your understanding and patience in such cases.

Shipping Options

To better serve you, we offer two delivery methods:

• Standard FREE Shipping (20–25 Business Days) – Absolutely Free

• Expedited Shipping (10–12 Business Days) – $14.99

You can choose your preferred shipping method during checkout.

Order Tracking

Once your order is shipped, you'll receive a confirmation email along with a tracking number. Please allow 24–48 hours for the tracking information to become active. You’ll be able to monitor your package every step of the way.

Customs, Duties & Taxes

Depending on your location, your order may be subject to import duties and taxes, which are your responsibility. Customs policies vary by country, so we recommend checking with your local customs office for details.

Damaged Items During Shipping

While we do our best to ensure your order is packed securely, damage can sometimes happen during transit. In such cases, the shipping carrier is responsible. However, we’re here to help—if you experience any damage, reach out to us and we’ll guide you through the resolution process.

Need Help?

Have questions about your order or shipping? We’re here to assist!

📧 Email us at: support@rhinestonex.com
Our support team is committed to responding promptly and making sure your experience with RhinestoneX is smooth and enjoyable.

Thank you for choosing us!